What are the check-in and check-out times at Smartrental Collection Gran Via Capital?
Check-in is at 15:00 and check-out is at 11:00.
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Smartrental Collection Gran Via Capital – A Favorite for Families in Madrid
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Key details
About the Hotel
14 Calle Gran Via, Madrid, 28013,
- Near the City Center
Great
8.8
5.0
4.7
Rooms & Amenities
SmartRental Collection Gran Vía Capital offers air-conditioned apartments with flat-screen TVs, fully equipped kitchens (dishwasher, microwave, refrigerator), washing machines, and private bathrooms with free toiletries. Select units include balconies or terraces, some with a round bathtub overlooking Madrid. Options range from one-bedroom layouts (150-cm bed + sofa bed) to two-bedroom suites accommodating up to six guests. All units feature high-speed Wi-Fi, safety deposit boxes, and keyless entry.
Dining Options
Guests can start the day with à la carte or continental breakfast. Nearby dining spots include Café Comercial (classic Spanish café), Mercado de San Antón (gourmet food market), and Ten Con Ten (upscale Mediterranean cuisine). There's no onsite restaurant, but kitchens allow for self-catering.
Leisure & Features
The property has an outdoor swimming pool and a rooftop terrace with city views. Select suites include a jacuzzi. The lobby bar serves drinks, and the 24-hour front desk assists with tickets or tours.
Location & Transit
The hotel is in Chueca, Madrid's art and fashion district, steps from Gran Vía (300 m), Puerta del Sol (300 m), and Circulo de Bellas Artes (300 m). Adolfo Suárez Madrid-Barajas Airport is 12 km away, accessible via Metro Line 5 (Chueca Station, a 3-minute walk) or Bus #002.
Services & Extras
Services include 24-hour reception, luggage storage, and laundry. Parking is available (surcharge). Room service delivers breakfast. Nearby attractions include the Royal Palace (1 km), Retiro Park (1 km), and Prado Museum (1.5 km).
“In my opinion, this hotel shines with its prime location off Gran Via, putting guests in the heart of Madrid's action. The fully-equipped kitchens in every apartment cater exceptionally well to families and extended stays, though some suites might feel compact for larger groups; on the whole, the attentive service and rooftop amenities make it a compelling choice for a city break.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Suite Smart2 persons40 sq. feet1 Double bedAir conditioningBalconyroom details
- Suite Collection One-Bedroom2 persons45 sq. feet1 Double bedAir conditioningBalconyroom details
- Suite Collection Two-Bedrooms2 persons58 sq. feet1 King-size bedAir conditioningBalconyroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
July 2026 - July 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Car park
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Lift
- Electric vehicle charging station
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Tours/Ticket assistance
Dining
- Restaurant
- Bar/ Lounge area
Children
- Cots
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Rooftop pool
- Solarium
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Terrace
- Tea and coffee facilities
- Dining table
Bathroom
- Washing machine
- Free toiletries
- Sink
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
Show more
Dining Onsite
Smartrental Collection Gran Via Capital invites guests to indulge in a culinary haven at La Catorce Restaurante & Skybar. The modern setting offers a delightful fusion of flavors for breakfast, lunch, and dinner, complemented by scenic views that enhance the dining experience.
Location
14 Calle Gran Via, Madrid, 28013,
Explore Madrid
Explore Madrid Nearby
Plaza Mayor
12 minutes' walk
A historic central square, known for its stunning architecture, vibrant atmosphere, and many outdoor cafes.
Royal Palace of Madrid
12 minutes' walk
The official residence of the Spanish royal family, featuring opulent rooms and beautiful gardens for exploration.
Prado National Museum
20 minutes' walk
One of the world's premier art galleries, featuring works by masters like Velázquez and Goya.
El Retiro Park
25 minutes walking
A sprawling park perfect for leisurely strolls, with beautiful sculptures, a lake, and numerous gardens.
Wellness at Spa LaGranVia
10 minutes' walk
A serene spa offering massages and wellness treatments, ideal for relaxation after a busy day.
Bike Tours of Madrid
2 minutes' walk
Guided bike tours available for exploring the city's major sights while enjoying a fun, active experience.
Mercado de San Miguel
14 minutes' walk
A gourmet market featuring diverse local and international delicacies, perfect for a casual dining experience.
Steakburger Gran Via
1 minute' walk
A popular spot for gourmet burgers, known for juicy patties and a vibrant atmosphere.
Museo del Jamon
10 minutes' walk
Celebrated for its authentic Spanish hams, offering a casual eatery vibe with tapas and local wines.
Circulo de Bellas Artes
1 minute' walk
A cultural center offering art exhibitions, cinema, and a rooftop terrace with stunning city views.
Teatro Lope de Vega
10 minutes' walk
Home to spectacular musicals and stage performances, providing entertainment suitable for all ages.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 08:00-11:00
Guest Parking
Public parking is possible at a location nearby (reservation might be needed) at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of EUR 19 per person per day.
Pets
Pets are not allowed.
Number of rooms:
60
Former name
smartrental collection gran vía capital
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Central location
Kitchenette accessories
Washing machine
Helpful staff
Rooftop view
Cons
Restaurant attitude
Enclosed room
Cleaning frequency
Shower issues
Guest reviewsbased on 1422 reviews
Philip from United Kingdom
Family with children
One-Bedroom Apartment
4 nights in November 2025
|
Reviewed: January 30, 2026
9.2/10
superb stay downtown
central location modern decoration equipped kitchenette helpful staff
the location was really central and made exploring very easy i liked the modern decoration throughout the hotel my room had a fully equipped kitchenette with a dishwasher and washing machine it was very convenient i found fresh towels available daily and the staff were so friendly and helpful
the rooftop bar closed early one night for a private event it was a minor inconvenience as i wanted to enjoy a late drink but there are plenty of alternatives nearby
Service
9/10
the reception staff offered efficient check-in and check-out services i could easily get assistance with directions and recommendations for local attractions the housekeeping staff maintained a high standard of cleanliness throughout the hotel.
Facilities
9/10
the hotel featured a rooftop swimming pool open seasonally i saw comfortable loungers and shaded areas were provided for relaxation the gym included treadmills and stationary bikes i also noticed that the laundry facilities were convenient for longer stays.
Rooms
10/10
my apartment included a separate living area and bedroom i had a modern bathroom with a rainfall shower the bed had comfortable linens the blackout curtains ensured a dark sleep environment and there was also free wifi.
Location
10/10
the hotel is centrally located within walking distance of many attractions there are also numerous restaurants and shops nearby i found public transportation options close and readily accessible and the area feels very safe.
Dining
8/10
a buffet breakfast was available i noticed a wide selection of hot and cold items the breakfast area was clean and well-kept there are options for coffee juice and pastries and i liked that the staff was attentive and helpful.
0 Helpful
|
Matthew from United Kingdom
Family with children
superior apartment
3 nights in November 2025
|
Reviewed: January 29, 2026
9.3/10
charming stay!
central location friendly staff rooftop bar
the location was fantastic, right in the heart of things (i could walk everywhere!). the staff were super friendly and helpful, always smiling. the rooftop bar was a definite highlight.
the room i had was a bit on the smaller side and the drainage had a slight odor.
Rooms
9/10
my superior apartment had netflix-enabled tvs and a kitchenette equipped with all necessities, including a dishwasher and washing machine. the bed was comfortable and extra blankets and pillows were stored in the wardrobe, a nice touch. the ac was also very effective, keeping the room cool during hot days.
Dining
9/10
the restaurant staff welcomed everyone with a smile each day and were helpful. the breakfast offered was nice and good, a great way to start the day. the lobby included refreshing welcome drinks, fruits and lollies.
Location
10/10
the hotel is very central. metro and bus stops are conveniently close by, a plus for exploring. it's near restaurants, shops, and points of interest.
Facilities
9/10
the pool area is well-kept and had enough seating to relax (i always found a spot). rooftop toilets were super clean, always appreciated. the digital screen walls at reception and decor throughout added a modern touch.
0 Helpful
|
Camila from Spain
Family with children
One-Bedroom Apartment
4 nights in November 2025
|
Reviewed: January 09, 2026
9/10
Wonderful stay in the heart of everything
central location separate bedroom nice terrace heated pool
The location was central. I found many restaurants and shops within walking distance. The apartment included a separate bedroom. It also had a nice terrace. The baby cot and high chair were provided upon request. The rooftop pool was heated even in may, nice for comfortable swims.
The shower drain had a slight odor. I reported this to the reception, but it remained unresolved . The smell impacted the entire room negatively. This was definitely a downside to an otherwise perfect experience.
Service
9/10
Staff was friendly and helpful with requests. They also assisted with ordering a taxi that had a car seat. This attention to detail made traveling with a baby much easier. Their kindness.
0 Helpful
|
Benjamin from Germany
Single
One-Bedroom Apartment
4 nights in November 2025
|
Reviewed: January 03, 2026
6/10
street noise excessive noise
The location was great with easy access to many attractions nearby.
The noise was excessive I could hear street noise and loud music from a nearby event. Sleep became difficult each night I found it hard to relax.
0 Helpful
john from united kingdom
Single
one-bedroom apartment
3 nights in November 2025
|
Reviewed: December 03, 2025
9.0/10
central stay
nice room central location professional staff
my room was very nice. i liked the hotel location at the very center. the staff was helpful and professional.
the sound isolation of the building is bad. the hotel is in a very busy area, so it's really hard to get some rest. furniture is heavy, and the floor is hard, so the noise is noticeable.
Rooms
9/10
the apartment includes a comfortable bed and basic furniture. i had a functional kitchen area with standard appliances. the bathroom had essential toiletries.
Service
8/10
the reception offers assistance with luggage storage. staff provides basic information about local attractions. housekeeping service ensures rooms are tidy.
Location
10/10
the hotel has close proximity to various shops and restaurants. public transport links are easily accessible nearby. the hotel is within walking distance of notable landmarks.
0 Helpful
|
Ethan from United Kingdom
Family with children
two-bedroom apartment
4 nights in November 2025
|
Reviewed: November 24, 2025
9.0/10
stylish stay
spacious room modern decor rooftop pool convenient location
the room was spacious with modern decor. the building included a rooftop pool (it was a great spot to relax). the staff at the reception desk were helpful. i appreciated the convenient location near public transportation.
the furniture in the room was quite heavy.
Service
9/10
the reception staff offered prompt assistance with inquiries. they also provided helpful directions. i received quick responses to requests (like extra towels).
Dining
8/10
the hotel has a bar, and it offers a variety of drinks. there is also a restaurant (the breakfast was great!). room service is available with a limited menu.
Location
10/10
the hotel is very central, close to many tourist attractions. several shops and restaurants are within walking distance. gran via metro station is nearby, providing easy access to the airport.
0 Helpful
|
Show more reviews
FAQs
About Smartrental Collection Gran Via Capital
How far is Smartrental Collection Gran Via Capital from Adolfo Suarez Madrid-Barajas Airport?
The hotel is located 12 km from Adolfo Suarez Madrid-Barajas Airport.
Is there a restaurant available at Smartrental Collection Gran Via Capital?
The hotel features an on-site modern restaurant that serves lunch, dinner, and cocktails.
What amenities are included in the rooms at Smartrental Collection Gran Via Capital?
Rooms include a flat-screen TV, air conditioning, a coffee maker, a safety deposit box, and a private bathroom with complimentary toiletries.
What leisure facilities are provided at Smartrental Collection Gran Via Capital?
Guests can enjoy a rooftop swimming pool and solarium.
What types of breakfast options are available at Smartrental Collection Gran Via Capital?
Breakfast options include a buffet or continental style, available for an additional charge of 19 EUR.
What is the nearest metro station to Smartrental Collection Gran Via Capital?
The nearest metro station is Gran Via Metro Station, located within 600 meters of the hotel.
Is parking available at Smartrental Collection Gran Via Capital?
Public parking is available nearby for 36 EUR per day, and reservation is needed.
What nearby attractions can be visited from Smartrental Collection Gran Via Capital?
Nearby attractions include the Thyssen-Bornemisza Museum (1 km), Plaza Mayor (1 km), and the Royal Palace of Madrid (1 km).
Does Smartrental Collection Gran Via Capital provide any business services?
The hotel offers concierge services and a 24-hour front desk.
What unique features does Smartrental Collection Gran Via Capital offer?
The hotel features a rooftop bar with stunning views of the city and flexible check-in and check-out options.
Are there family-friendly amenities at Smartrental Collection Gran Via Capital?
The hotel provides child-friendly amenities, including baby accessories and a children's menu.
How can guests arrange airport transportation at Smartrental Collection Gran Via Capital?
Paid airport shuttle services are available for pick-up and drop-off.
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